Privacy Policy

1. Introduction

Wintera Developers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information we collect

We may collect personal information that you provide directly to us, such as:

• Name and contact information (email address, phone number)
• Company name and job title
• Project requirements and preferences
• Any other information you choose to provide

When you visit our website, we may also automatically collect certain information about your device, including IP address, browser type and version, operating system, referring website, and pages viewed.

3. Calls handled by our AI receptionists

Where a business uses a Wintera AI receptionist, calls may be recorded, transcribed, and summarized to provide the service: answering questions, qualifying enquiries, booking appointments, and producing call notes for that business. Call data belongs to the business you called and is handled on its behalf.

4. How we use your information

• Respond to your enquiries and provide customer support
• Provide and improve our services
• Send project updates and relevant communications
• Comply with legal obligations
• Protect against fraudulent or illegal activity

5. Information sharing and disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with your consent, to comply with legal obligations, to protect our rights and prevent fraud, or with service providers who assist in our operations.

6. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

8. Cookies

We use cookies and similar technologies to understand how our website is used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date.

11. Contact us

If you have any questions about this Privacy Policy, contact us at support@wintera.dev.